# Pike for GoCardless: retainers collected on time

> Pike integrates with GoCardless: request a direct debit mandate from a customer once, and Pike collects that customer’s invoices automatically on the due date, with payment status updated in real time. It suits retainers and recurring invoices.

Canonical URL: https://usepike.com/integrations/gocardless
Last updated: 2026-10-26

## At a glance

- **Direction:** GoCardless to Pike for payment status, in real time.
- **Who sets it up:** Workspace admins.
- **Best for:** Retainers and recurring invoices.
- **Plan:** All plans
- **Documentation:** [GoCardless docs](https://usepike.com/docs/integrations/gocardless)

## What syncs between GoCardless and Pike

| GoCardless | Pike |
| --- | --- |
| Mandate | Active mandate shown on the customer |
| Pending, confirmed, paid out | Invoice payment status |
| Failed payment | Invoice flagged, and the invoice owner notified |

From a customer page, **Request direct debit mandate** emails the customer a GoCardless mandate link. Invoices for customers with an active mandate are collected automatically on the due date.

## How to connect GoCardless

1. Go to **Workspace settings → Integrations → GoCardless**, click **Add integration**, and authorize your GoCardless account.
2. Open a customer and click **Request direct debit mandate**.
3. Once the mandate is active, send invoices as usual. Pike collects them on the due date.

Full setup steps and field mappings are in the [GoCardless integration docs](https://usepike.com/docs/integrations/gocardless).

## How agencies use Pike with GoCardless

- **Collect retainers without reminders.** Monthly retainer invoices are collected on the due date, so cash arrives on schedule.
- **Catch failed payments the same day.** A failed collection flags the invoice and notifies its owner, so follow-up starts before the next billing run.
- **Plan cash with confidence.** Mandated customers pay on the due date, so the cash forecast reflects real collection dates.

## Limits to know before you connect

- One GoCardless account per workspace.
- Only currencies and schemes that GoCardless supports.

## GoCardless integration questions

### Does Pike integrate with GoCardless?

Yes. Pike requests GoCardless direct debit mandates from customers and collects their invoices automatically on the due date.

### What happens when a GoCardless payment fails?

Pike flags the invoice and notifies the invoice owner as soon as GoCardless reports the failed payment.

### Can I connect more than one GoCardless account to Pike?

No. Pike supports one GoCardless account per workspace.

## Related

- [Stripe](https://usepike.com/integrations/stripe): A Pay online button on every invoice.
- [Xero](https://usepike.com/integrations/xero): Send invoices from tracked work to Xero.
- [Finance in Pike](https://usepike.com/features/finance): Invoicing, budgets, and margin by project and client.