# Pike and Zoho CRM

> Sync accounts, contacts, and deals from Zoho CRM, and turn won deals into projects.

Canonical URL: https://usepike.com/integrations/zoho-crm
Last updated: 2026-10-26

## At a glance

- **Direction:** Zoho CRM to Pike. Pike to Zoho CRM for the project link.
- **Who sets it up:** Workspace admins.
- **Sync:** Every 15 minutes, and on demand.
- **Documentation:** [Zoho CRM docs](https://usepike.com/docs/integrations/zoho-crm)

## What syncs between Zoho CRM and Pike

| Zoho CRM | Pike | Direction |
| --- | --- | --- |
| Accounts | Customers | Zoho CRM to Pike |
| Contacts | Customer contacts | Zoho CRM to Pike |
| Deals | Deals, with stage and owner | Zoho CRM to Pike |
| Pike project field | Project link and status | Pike to Zoho CRM, when **Send** is on |

Once linked, Zoho CRM owns the CRM fields. Pike keeps the project, allocations, and internal notes.

## Set up and use Zoho CRM

### Connect

1. Go to **Workspace settings → Integrations → Zoho CRM**. Sign in to Zoho in your data center region.
2. Map deal stages to Pike deal stages, then click **Import data**.
3. Turn on **Send** for deals to write project links back to Zoho CRM.

### How to use it in your business

- **Plan capacity from the pipeline.** Open deals show in Pike, so leads book proposed hours early.
- **Staff the project when the deal closes.** A won deal arrives with its account and contacts.

### Limits

- Pike does not create accounts, contacts, or deals in Zoho CRM.
- Leads sync only once converted.
- Custom modules do not sync.

Setup steps and field mappings: [Zoho CRM docs](https://usepike.com/docs/integrations/zoho-crm).

## Zoho CRM integration questions

### Does Pike integrate with Zoho CRM?

Yes. Pike syncs Zoho CRM accounts, contacts, and deals into customers and deals, and writes the Pike project link back to won deals.

### Does the integration work in every Zoho data center?

Yes. You pick your Zoho data center region when you sign in.

## Related

- [Salesforce](https://usepike.com/integrations/salesforce): Accounts, contacts, opportunities, and project links.
- [Pipedrive](https://usepike.com/integrations/pipedrive): Organizations, people, deals, and pipelines.
- [Customers and deals in Pike](https://usepike.com/features/customers): Pipeline, won deals, and profitability per customer.