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The Justworks integration syncs employees and contractors from Justworks into Pike members, departments into teams, and approved time off into Pike time off. Your HR and payroll team keeps working in Justworks. Resource managers plan allocations on the hours people are actually available, and margin reports use the same people, teams and pay rates as payroll.

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At a glance

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Before you start

You need:
  • The workspace admin role in Pike.
  • A Justworks admin with full access to the company’s people, time off and pay information. The admin signs in during setup and approves access for Pike. Pike asks for read access to member details, employment details, departments and time off, and to pay details when you plan to use compensation sync.
  • Pike time off types for the Justworks time off policies you use. You map each policy during setup. See Time off.
  • A capacity per week for each member. It is set on the member’s cost profile in Pike.

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Connect Justworks

1

Open the integration

Go to Workspace settings → Integrations → Justworks and click Add integration.
2

Authorize Pike

Sign in to Justworks as a company admin and approve access for Pike. You return to Pike with the integration connected and the Justworks company name shown.
3

Map time off types

Under Time off types, choose a Pike time off type for each Justworks time off policy. Pike suggests a mapping from the policy names.
4

Choose what syncs

In the What syncs with Justworks card, turn Read on or off for each entity, and choose whether to turn on Invite new employees.
5

Import

Click Import data. Departments import first, then members, then time off.
The integration page shows Connected, the Justworks company name, Last synced and Next sync.

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What syncs

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Members

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Time off

Default type mapping: vacation and PTO to Vacation, sick to Sick, parental to Parental, unpaid to Unpaid leave, and every other policy to Vacation. Each type counts toward the member’s norm hours as set on the Pike type.

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Compensation

Sync compensation to cost profiles is off by default. Only admins and finance users can turn it on. See Cost profile.

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Matching and duplicates

On the first import, Pike matches before it creates:
  • A Justworks member matches a Pike member with the same work email. A match links the two, and Justworks values replace the Pike values for the fields in the mapping.
  • A department matches a Pike team with the same name. A job title matches a Pike position with the same name.
  • Time off always imports as new time off. Time off already entered in Pike for the same member and dates stays, and the Justworks request is listed in Sync issues as an overlap.
A Justworks member with no matching Pike member appears under Unmatched employees on the integration page. Click Invite to send a Pike invite, or Link to member to link the person to a member with a different email. With Invite new employees on, Pike sends the invite automatically with the default role the admin chose.

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Which system wins

Edit Justworks-owned fields in Justworks. Pike shows them as read-only with the Justworks marker.

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Sync schedule

Pike syncs Justworks every 3 hours. On the Enterprise plan, changes sync in real time. Import data, Sync now and Refresh on a member run straight away on every plan. See How sync works.

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Sync settings

While Justworks is connected, the What syncs with Justworks card is below the top button row on the integration page. Toggles save immediately. New connections start with Read on for members and time off, Invite new employees off, and compensation off.

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How it works

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Use it in Pike

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Plan around approved leave

Open Members → Allocations to see each person’s capacity for the week. Approved Justworks time off shows on the day with its type, and the hours are already removed from capacity, so an over-allocated day stands out before the work is due. See Workspace capacity.

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Onboard a new hire

When a new employee or contractor is added in Justworks, they appear in Pike with their team, position and manager on the next sync. Turn on Invite new employees, or click Invite under Unmatched employees, and the person can log time on their first day.

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Offboard a leaver

When a member is terminated in Justworks, the member is deactivated in Pike. Their logged time, allocations and history stay on every project, and they stop counting toward capacity from the termination date.

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Cost projects at real pay rates

With Sync compensation to cost profiles on, each pay change in Justworks adds a cost profile row from its effective date. Project margin and contribution use the same rates as payroll, including contractor rates.

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Deletes and removed records

An integration never deletes Pike data. A member removed from Justworks is marked Removed in Justworks on the member, stays in Pike with their history, and stops syncing. A time off request canceled in Justworks after approval is removed from Pike capacity on the next sync, and the change appears in the member’s time off history.

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Troubleshooting

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Limits

  • Pike does not write to Justworks.
  • Pike does not send hours to Justworks payroll. Justworks pays from the hours and salaries entered in Justworks.
  • Capacity per week and work schedules are set in Pike, on the member’s cost profile.
  • Pending, denied or canceled time off requests do not sync.
  • Compensation sync is off until an admin or finance user turns it on.

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Disconnect

Go to Workspace settings → Integrations → Justworks and click Disconnect. Syncing stops and every member, team, position and time off entry stays in Pike with its history. Reconnecting the same Justworks company relinks the members.
  • How sync works: The schedule, real-time sync and sync issues.
  • Time off: Time off types and how they count toward capacity.
  • Cost profile: How pay rates turn into hourly cost and margin.
  • Gusto: Employees, contractors and hours to payroll.
  • Rippling: Employees, leave and hours to payroll.